Fill in the form to arrange a demo

Still got questions?

We're here to help. Just drop us a message and we'll get back to you as soon as possible.

Contact Paddle

Which delivery method to choose?

There are three ways to deliver your product to the customer:

A “Webhook” notification to your server
This is what the majority of our vendors use. Webhooks are HTTP calls to your server, used to receive data from Paddle and for your server to communicate back. This is used to send order-specific data to a customer after the payment process (e.g. license code). It is our most flexible delivery method, where you can, for example, build a user database from the data you receive. Find more information here.

A download that will be sent to the customer
An email will be sent directly to the customer, with the instructions you have given in order to download

From a list of “License Codes” you provide us
Upload a plain text document (.txt) file containing a list of licenses (newline-separated). Once the customer buys the product, they will be emailed a license key and any information/instructions that you have added. When this list has been exhausted, it will throw an error and you’ll be contacted by someone at Paddle requesting more license codes be added.

« Go back to FAQs