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My Account

How do I change my vendor account name? »
How do I change my default (balance) currency? »
Do you have a referral program? »
Can I invite members of my team? »
What is account verification? »


How much does the Paddle service cost? »
What products am I not allowed to sell on Paddle? »
Which payment methods do you support? »
What currencies do you support? »
Do you offer localised checkouts? »
Why should I use local currencies? »
What is checkout recovery? »
What will customers see on their statement? »
Why has my customer’s transaction been declined? »
Can I issue refunds, and are they free of charge? »
Resending Lost Invoices & Emails »
What is Paddle Discovery? »
What is the legal relationship between Paddle and myself? »
Which countries are supported by Paddle? »
Can I be notified of sales, refunds and more via email? »
Which delivery method to choose? »
Subscribing to seller alerts via email & webhook »
What are Purchase Orders (POs)? »
Does Paddle support upselling / cross-selling? »
Wire transfers: What are they? How do I use them? »

Integration and Setup

What do I need to sign up and create a Paddle account? »
Do I need an SSL certificate to use Paddle? »
How do I test my checkout integration? »
Does Paddle support 3rd party online stores? (eg. WooCommerce, Magento, Shopify) »
Do you support Google Analytics? »
Can I customise my checkout look & feel? »
Can I edit the styling of invoices/emails delivered? »
Can I sell my desktop Mac/Win app using my own trials & licensing? »
Can I collect additional data on the checkout? »
Does Paddle integrate with Wordpress? »
Can I use Zapier to manage Paddle alerts? »
How can I redirect buyers upon completing the checkout? »


When & how do I get paid? »
Are payouts supported worldwide? »
Can I be paid in my local currency? »
Is there a charge/fee taken for payouts? »
Do I need to invoice Paddle every month for my payout? »

VAT & Tax Handling and Compliance

What is VAT? »
How does Paddle handle VAT (sales tax) on my behalf? »
Do you support tax inclusive and/or exclusive pricing? »
Which countries does Paddle charge VAT for? »
What is a “Merchant of Record”? »
How will the use of Paddle be affected by Brexit? »

Disputes and Fraud

How does Paddle prevent fraud? »
What are 'Flagged Orders'? »
What are disputes? »
How does Paddle act in cases of suspected intellectual property infringement? »


Does Paddle integrate with 3rd party affiliate networks? »
How is Affiliate revenue split and calculated? »


What is Audience? »
Can I contact my customers from Audience? »
Can audience members be imported to 3rd party e-mail providers? »


Does Paddle support subscription based sales models? »
How do we calculate your MRR? »

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