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Churning Point

On Churning Point, Paddle's Neel Desai and Allissa Chan break down the cancellation flows from your favorite SaaS companies. Are they doing everything they can to save customers before they reach their churning point?

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Latest Episode

Miro's Cancellation Flow Isn't As Good As Their Product

04:29 · Churning Point

Cancellation Flow Crash Course

Churning Point Thumbnail with Neel and Allissa featuring Lavender

The First Cancellation Speedrun? | Lavender

04:22 · Churning Point
Churning Point Thumbnail with Neel and Allissa featuring Lusha

Lusha | Lusha Needs to Get More Specific

04:59 · Churning Point
Churning Point Thumbnail featuring Allissa Chan, Wix, and Neel Desai

Too Much Friction with Wix

05:29 · Churning Point
Churning Point Thumbnail featuring Allissa Chan, vidyard, and Neel Desai

Vidyard Needs to Get Personal

04:22 · Churning Point
Churning Point Thumbnail featuring Allissa Chan, Mailchimp, and Neel Desai

Mailchimp | Our First Salvage Offer of The Season?

04:28 · Churning Point
Churning Point Thumbnail featuring Allissa Chan, a plant, Linktree, and Neel Desai

Linktree is ALMOST perfect

04:59 · Churning Point

Miro's Cancellation Flow Isn't As Good As Their Product

04:29 · Churning Point
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