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Resources for SaaS leaders to help you deliver more revenue

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A collection of guides, tools, videos, and more to help you acquire more customers, grow their accounts, and retain them for longer.

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The ultimate guide to Black Friday for SaaS businesses

Here's everything SaaS businesses need to know to make the most of the year's greatest sales opportunity, starting from the top.

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Understand SaaS churn and how to reduce it

Article

SaaS churn rate: What does good look like?

How to benchmark your churn rate to find out what “good” looks like for your businesses.

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Guide

Five strategies to reduce churn in SaaS

Top strategies for SaaS revenue leaders to reduce customer churn (quantifiably!) in just 45 days.

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Guide

How to calculate (and reduce) your churn rate

Why churn is an important metric, how to caculate it properly, and how to reduce it.

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Article

Churn analysis: 6 ways to measure churn in your SaaS business

6 essential ways to analyze churn, the key metrics that matter, and why you can’t afford to overlook the role of payments in churn.

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Video

Talking Churn: How SaaS business can reduce and prevent churn

Our experts share insights on how to manage churn across payments, subscriptions and customer success.

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Growing through revenue delivery

Article

Why ambitious SaaS companies need a revenue delivery strategy

Scale-up B2B SaaS businesses require a stellar revenue delivery strategy to achieve exceptional growth 🚀

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Article

How a responsiveness gap is preventing SaaS growth

Find out if your business is suffering from the responsiveness gap and how to close it.

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Infographic

Revenue delivery impact in numbers

Explore the how much of an impact your revenue delivery infrastructure has on your business performance and costs.

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Article

What is a revenue delivery infrastructure?

Identify where the systems and processes that deliver your revenue are holding back your growth – and how to fix them.

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Article

How the revenue delivery landscape is changing

Discover the shift causing changes to how SaaS CEOs think about revenue delivery and what it means for SaaS.

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Popular resources

Five growth strategies for SaaS →
The shared strategic framework from the fastest growing SaaS companies

The complete guide to payments acceptance →
Dig into why payments fail and what you can do about it

Understanding tiered pricing →
The ultimate pricing strategy to incentivize your customers

Global sales tax and compliance for SaaS

Index

The tax agony index 🌶 - 98 most painful jurisdictions

Explore the most painful sales tax jurisdictions for SaaS so you know which to prioritize.

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Guide

The ultimate SaaS guide to sales tax and selling internationally

Explore software sales tax rules and what they mean for international SaaS businesses.

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Article

We got a 300% VAT penalty in the UAE. Here’s how to avoid it.

A story of how trying hard can still end in a hefty tax fine.

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Resource hub: Discover the SaaS metrics that will drive your growth

Find out how to calculate, measure, and learn from the metrics that will drive your business' growth.

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Growing a SaaS business

Guide

Everything you need to know to build a killer go-to-market strategy

Get to grips with and develop your go-to-market strategy with our step-by-step guide, complete with examples.

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Guide

The complete guide to SaaS sales

Understand different SaaS sales models, stages of the sales cycles and how to build a best-class sales team.

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Guide

SaaS benchmarks: What to measure, and how

Discover the problems that SaaS businesses face with benchmarking, and how to avoid common pitfalls.

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