Using Subscription Update/Cancel Pages
You can redirect customers to update their card/ billing information, or cancel their subscription using the Update and Cancel pages. URLs to these pages are unique to each customers.
Please note that the URLs change when the customer subscription is modified/updated so make sure you subscribe to the
subscription updated webhooks as they contain the updated links.
You can get access to these update/cancel URLs in following ways:
- List Users API can be called to retrieve the update and cancel subscription URLs.
- When a subscription is created, with the
subscription_created event, we will include
cancel_url POST fields with the response.
Opening Update/Cancel Pages with Paddle.js (Overlay)
The subscription update and cancel pages can also be opened with Paddle.js, allowing them to overlay on your site in the same format as the checkout.
override parameter that accepts the full
cancel_url sent by Paddle.
<a href="#!" class="paddle_button" data-override="https://paddle.com/example/update/url">Update Payment Information</a>
Using the Dashboard API
If you’d prefer to do your own subscription cancellation management then it’s also possible to cancel subscriptions via the Dashboard API.