Digital River and Paddle are two Merchant of Record solutions for companies selling globally. If you’re looking for Digital River alternatives, here’s how they compare to Paddle.
Paddle is an all-in-one MoR solution that manages payments, subscription billing, sales tax compliance, fraud protection, chargebacks, and more. It is the only MoR purpose-built for SaaS and digital product companies.
Digital River is a MoR solution offering payments, fraud, tax, and compliance management. It was built for physical goods and adapted to work with digital products.
With Digital River subscription software, creating and editing a range of subscription packages can be clunky and require product support to execute, especially if you offer multiple products or tiers.
With Paddle, you can build and modify your subscription logic to offer competitive subscription packages:
Optimizing Digital River's checkout for better conversion rates can often require significant ongoing engineering effort.
Paddle’s simple APIs let you easily create a customized and intuitive checkout.
Digital River facilitates transactions but offers little support to customers or buyers (your customers’ customers).
Paddle’s customer support team works with each Paddle customer to optimize their success.
When payments fail, Digital River leaves churn management up to you without built-in tools for payment retries or customer reminders. This means you could be missing out on recoverable revenue and flying blind when it comes to understanding your churn rates.
Paddle’s churn intervention has industry-leading payment recovery rates:
Wondering about costs? Digital River doesn't publish their prices - you'll need to get in touch with them to find out what you'll pay.
In comparison, with Paddle, you get access to everything for one simple fee of 5% + 50¢ per transaction. This fee includes:
When we needed to find a new e-commerce partner back in June 2019, it was only Paddle that provided all the features we required to run our company effectively. The transition was seamless, with a whole database of transactions dating from January 2007 being supported. Since then, Paddle have continued to evolve their web-store solution making it easier for our customers to purchase locally; using methods they’re used to using in their country. As Paddle innovate, it allows Literature & Latte to grow too. Here’s to many more years of working together!
Ready to migrate from Digital River? Our team of experts are ready to work with you on a migration plan, offering end-to-end support as you get started with Paddle.
Start your onboarding now & process new sales with Paddle, while our team puts together your migration plan.
We manage your payments, tax, subscriptions and more, so you can focus on growing
Paddle Billing
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