Helping software businesses run and grow
We work with our existing sellers to educate them on our platform, help them make the most of it and find ways to grow their revenue.
From the day you'll start you'll get a comprehensive onboarding across markets, competitors and products. Your constant exposure to other teams will make you one of the respected cross-departmental experts at Paddle. We'll craft a personal development plan to get you where you want, whether it's becoming a technical expert or managing a team. You'll also get the external training you want, whether it's courses, books or education.
“I’ve met truly inspiring people during my time here, always felt supported, challenged and found opportunities to grow.”
Michal, Customer Success Specialist
Discuss performance, metrics and learnings from the previous week
Review new business and work on issues with engineering and product
Dive into data to spot potential improvements to our sellers' business
Free company lunch on a Tuesday
Help teams better understand seller pain points by providing the right content and collating feature requests
Daily interactions with our sellers over Intercom
You'll work with interesting and innovative businesses, interacting with some of the smartest people in the fastest growing tech companies. We do feel the love from customers when we do our job well and that's extremely rewarding. There's also a lot of camaraderie in a young and very friendly team, as well as constant learning and exposure to new trends. You'll enjoy a flat hierarchy where you can make a real impact on our business.
View Roles“I really enjoy the investigative process that comes with every issue. You're almost like a detective: each issue is different and I rarely see the same one twice!”
Joana, Technical Account Manager
Have a chat with our HR team and a member of the product team to see if we’re a good fit for you and you’re a good fit for us
Meet the Head of Customer Success
Complete a practical test where you are in the shoes of our customers
We’re building the platform that all software companies use to run and grow their business. We’re early in our journey but making good progress: Deloitte Fast 50 named us the fastest growing software company in the UK (we’ve tripled revenue every year since our launch in 2012), and we’ve raised over $17m in funding from incredible investors such as Notion, BGF and Kindred.
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